Top Technical Questions
How do I perform an internet speed test?
If you currently subscribe to our data service, you can quickly and easily access an internet speed test through My Account. Login to My Account, click on the My Services tab, and next to Internet, click on Internet Speed Test. You may also use our Speed Test application by clicking here.
What is the difference between a static IP and dynamic IP address?
Dynamic IPs are subject to change for a number of reasons. This type of IP address is pulled out of a pool of available addresses within the Suddenlink Business system. Static IPs are assigned to our customers in select Internet packages. The customer's Static IP is always the same, which is a necessity when you are running a web server, mail server or any piece of equipment that needs to have the same IP address every time you access it.