Tax and Fee Descriptions

  • Federal Excise Tax

    This is a tax that is mandated by the federal government and it is assessed on taxable services.

  • Federal Universal Service Fund (USF)

    The FCC created the Federal Universal Service Fund to help make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the costs of providing telephone service is high, school and libraries, and rural health care providers. Congress mandated that all VoIP and telephone companies providing interstate service contribute to the USF.

  • Franchise Fee

    A Franchise Fee is collected by Suddenlink on behalf of your local government and municipality. This fee is paid directly to the local government to use the public rights of way when providing cable service.

  • KY Lifeline Support Surcharge

    This surcharge subsidizes telecommunications and information services in rural, high cost areas in Kentucky.

  • Local Business & Occupation Tax (West Virginia Only)

    This tax is levied by certain municipal governments within the State of West Virginia on gross income. This tax is imposed on public utilities, natural gas operators, electricity generators, and synthetic fuel manufacturers for the privilege of engaging in those business activities.

  • Local License Tax

    Like many other goods and services purchased by consumers, certain telephone services are taxed by federal, state and local governments. These taxes vary by locality and level of phone usage.

  • Missouri Local License Tax

    This includes local tax that applies to telecommunications based upon the jurisdiction that imposes taxes upon the telecommunications service.

  • Municipal Excise Tax

    This is a utility user's tax imposed by certain municipalities on the use of utility services in the city including gas, electric, water, and communications services.

  • Municipal Rights-of-Way

    Municipalities receive this fee from telecommunications providers for fair and reasonable compensation for the use of public right-of-way within the municipality.

  • Municipal Sales Tax

    This is a local sales tax imposed by certain municipalities in the State of West Virginia and applies to the same items as the state sales tax.

  • Municipal Telecom Tax

    This is a local sales tax imposed by certain municipalities in the State of West Virginia and applies to the same items as the state sales tax.

  • NC Sales Tax

    This sales tax is imposed on cable services in North Carolina.

  • OK Hearing Impaired Surcharge

    This surcharge is imposed by the state to provide the equipment and maintenance program administered by the Oklahoma Department of Rehabilitation Services and to provide for other needed services for the deaf, severely hard-of-hearing, severely speech-impaired and deaf-blind programs.

  • PEG Fee (Public Education and Government Channel Fee)

    Cities and Municipalities impose a PEG Fee that is collected by Suddenlink in a similar manner as the Franchise Fee. This fee is used to support the City or Municipalities PEG access channels. All monies collected by Suddenlink are passed through to the local municipality and no portion is kept by Suddenlink. Public access channels are available for use by the general public. They are usually administered either by the cable operator or by a third party designated by the franchising authority.

  • Public Service Commission

    Cable operators are required to pay this annual subscriber fee to the state Public Service Commission (PSC).

  • Public Utility Fee

    The Public Utilities Commission (PUC) or Public Service Commission (PSC) is a state regulatory agency whose responsibilities include oversight of the telecommunications industry for their area. This fee supports the operations of the PUC or PSC.

  • Sales Tax

    The state and local governments impose sales tax on ordinary consumer items. This tax represents a combined sales tax rate which includes state, city, county and special district sales taxes. The percentage of tax charged varies from location to location and depends on the location in which the customer lives.

  • Special Sales Tax

    This sales tax is imposed by local special purpose districts including fire control, hospitals, etc. It is the same sales tax charged on ordinary consumer items. The percentage of tax charged varies from jurisdiction to jurisdiction and depends on the jurisdiction in which the customer lives.

  • State Cost Recovery Fee (Texas Only)

    The State Cost-Recovery Fee is a surcharge that is made to offset higher than normal tax costs within Texas.

  • State E911 Training Fund

    This telephone subscriber surcharge is imposed by the state as part of a special fund to provide training programs for the public safety telecommunicators within the State of Mississippi.

  • State Excise Tax

    This is a state excise tax on multi-channel video and audio programming services.

  • State Regulatory Assessment

    A fee collected to recover costs associated with interstate access charges, regulatory compliance, and property taxes.

  • State Sales Tax

    The state government imposes this sales tax on ordinary consumer items. The percentage of tax charged varies from state to state and depends on the state in which the customer lives.

  • State Telecommunications Tax

    This is a state imposed gross revenues tax on telephone communications services and on multi-channel video programming services.

  • State TRS Fee

    The State Telecommunications Relay Service Fee (State TRS Fee) provides for telecommunications relay service, providing full telephone accessibility to people who are hearing impaired or speech disabled. This is available 24 hours a day, 365 days a year. Some states require that all telecommunications and VoIP providers operating within their borders contribute to the funding of this program. Whether this fee is recovered directly from customers or paid by the telecommunications provider varies from state to state.

  • State Universal Service Fund (USF)

    As with the Federal Universal Service Fund, this fee is paid to the state which uses the fee to subsidize telephone providers to ensure affordable local telephone service to telephone customers in rural or other areas within the state which would otherwise be cost prohibitive to provide service to. The fund may also be used by the state to subsidize service to libraries, schools and hospitals.

  • Subscriber Line Charge A/K/A End User Common Line Charge (EUCL)

    The FCC created the EUCL charge, also sometimes called the "Federal Subscriber Line Charge" or "Interstate Access Charge", after the breakup of AT&T in 1984. This monthly surcharge compensates local providers for a portion of the cost of providing local lines necessary for the end user to receive calls from customers of other interstate long distance providers.

  • Texas Universal Service Fund (USF)

    The Texas Universal Service Fund allows affordable service to high-cost rural customers, funds the Relay Texas and Specialized Telecommunications Assistance programs for the hearing-disabled, and funds telecommunications services discounts to low-income customers (Tel-Assistance and Lifeline).

  • Utility Business Activity Tax

    This tax is imposed by the Colorado River Indian Tribes on telecommunications companies that conduct business or provide services within the lands subject to their jurisdiction.

  • Utility License Tax

    The State of Kentucky imposes this utility gross receipts license tax for schools which is assessed on the gross receipts derived from the furnishing of utility services and/or cable services within a school district. Suddenlink is required to collect the tax based on the rate established by the local authority.

  • VA Communications Sales Tax

    This communications sales tax is imposed on the charge for or sale of communications services in Virginia. This charge is collected by Suddenlink and remitted to the Virginia Department of Taxation.

  • VA Right-of-Way Fee

    The Virginia Public Right-of-Way Use Fee is imposed to cover the use of highway and street right of way by providers of telecommunication services.

  • Retransmission Consent (RTC) Fee

    Suddenlink customers may notice a “broadcast station surcharge” on their bills. That surcharge reflects the charges levied by the owners of broadcast TV stations.

    Unlike cable TV networks, broadcast TV stations distribute their signals over the air, using free spectrum granted to them by the federal government. In effect, taxpayers subsidize the distribution of broadcast TV signals. These same broadcast TV stations are then allowed by the government to charge for their signals — and if we don’t agree to pay, broadcasters can force us to drop their channels.

    It’s all part of a process known as “retransmission consent.”

    Unfortunately, a number of broadcasters have become very aggressive, pressing for increasingly larger payments. While this situation has resulted in the surcharge on customer bills, we pledge not to profit from that surcharge. We will make sure we do not collect more from the surcharge than we pay to the owners of broadcast TV stations.