Small Tips for Small Business

Let Us Help You Grow Your Business.

Suddenlink Business is here to help.

We’ve created this resource center to give you the tips and guidance you need in a connected world.
Here you will find recommendations and information on how you can utilize your company’s communication tools
—including high speed internet, phone, and managed services—to grow your business.

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Learn More. Do More.

Want to give your company an edge? Here are some insights to help you succeed.

Introduction to SEO

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Search engine optimization (SEO) can seem like a constantly shifting landscape. When major search engines change their algorithms, some websites pay the price as they drop lower in search results.

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How to Stand Out on Review Sites

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Sites like Yelp, Google My Business, Yahoo! Local, and other review and listing sites provide a venue for you to get customer feedback and help promote your business.

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How to Build a Simple, Effective Referral Program

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Set your goal, time your request, and ask in many different ways. Most small businesses can tell you the best way they attract new customers but most of them aren’t taking steps to do so.

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6 Steps to One-to-One Customer Service

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Every time one of your employees interacts with a customer, you have the potential to solidify your relationship with that customer or unravel it. 


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8 Free Market Research Tools

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Whether you’re starting or growing your business, good market research can help you with everything from new product development to choosing a location to developing the ideal customer profile. However, it can also be expensive.

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8 Ways to Power Your Business Listing

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After digital advertising, business directory listings have the most potential to boost sales, according to a recent survey.  But there’s lots of competition for those eyeballs and clicks.

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Boost Your Brand with E-newsletters

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Is an email newsletter right for your business? This type of content marketing is perfect for nurturing prospective customers and positioning your company as an expert in its field. 

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Build Relationships with Email Marketing

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If you’re not using email to keep in touch with your customers, you’re missing out on the most effective marketing tool available. Take charge with these simple steps.

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The Right Guarantee Builds Confidence in Your Brand

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Specific guarantees need to be tied to what customers expect and care about. In fact, offering a guarantee is even more important for a small business than a large one, according to the Journal of Service Research.

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Using Email to Bolster Your Image

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Whether you run your business from your home office or you have a small location with a handful of employees, you want to look professional. This is true if you’re competing with bigger businesses.

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WiFi Offers Your Business a New Level of Productivity

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Today, more employees than ever are working remotely. Whether they’re road warriors out making sales or co-workers who are contributing to your team from their home offices, it’s important to keep them connected.

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Why WiFi Matters

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Small businesses used to consider free WiFi “a nice to have.” Then it became a “must have.” Today, small businesses see WiFi in an altogether new way: as a key way to improve the customer experience and boost sales.

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Getting Your Business on the Map

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If you already own a small business or are just starting out, you know that you need an online presence including a website and a few social media accounts. But how will customers find you?


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4 Keys to Accelerating Your Sales with eCommerce

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If you have a business, you probably have a website to make it easier for customers to find you. But your online presence can do so much more: It can, in fact, become a lucrative new sales channel.

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How to Keep Your Customer Service Promise

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A customer service promise isn’t just words on paper. It’s a commitment from every employee and every part of your company to fulfill a customer’s expectations. 
Promises to customers matter.

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Top Reasons You Should be Using Online Chat

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While contact forms are common for requesting information, they slow down two-way dialogues; PR firm Econsultancy.com reports that 73% of customers prefer live chat over phone or email customer service.  


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Want to learn more about what you can get from Suddenlink Business?
Check out our other services.

 Internet

Do you have the bandwidth to keep pace with today’s growing needs? See how the fastest, most reliable Internet in your area can help your business do more.

 Phone

If all phone service is similar, why are you paying more for yours? Spend less and get more with our advanced Business Class Phone service.

 Managed Services

From robust managed security and network solutions to web hosting and technical support, Suddenlink Business is your full-service technology partner.