SERVICE PLANS

We offer on-demand technical support and protection plans for all your connected devices

SUDDENLINK CAN PROTECT YOUR BUSINESS

  1. Replace or Fix Broken Devices
    • No matter when or where you bought it
    • Computers, routers, printers, TVs and more
    • One simple flat rate
  2. On-Demand IT Support
    • Technical support via phone or chat
    • Talk with real people, no holds or transfers
    • Get help with malware and viruses
  3. Safeguard Your Service
    • Priority customer support
    • Waived service fees
    • Included with your Service Plan

BUSINESS PREMIER PROTECTION & SUPPORT PLAN

Occasional mechanical and electrical problems are an unavoidable reality of managing a business. Resolving these issues doesn’t have to be a headache. We’ve created our Business Premier Protection & Support Plan so you can have all of the features of Premier Technical Support plus device protection. We’ll repair or replace malfunctioning devices and protect your current and future devices including laptops, printers, scanners, credit card readers, routers, network setup and more.
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BUSINESS PREMIER TECHNICAL SUPPORT PLAN

Being prepared for when technical issues arise means protecting your business. Our Business Premier Technical Support plan offers on-demand technical support for all your connected devices with no recordings or waiting on hold, plus all the benefits of Safeguard.
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SAFEGUARD IS SERVICE PROTECTION ...JUST IN CASE

Service problems don’t happen often, but we want you to be ready just in case. There's no charge for fees related to the most common problems or disruptions such as issues with your building’s wiring. You’ll also receive priority access to our customer service representatives which means less waiting and more getting back to business.
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WE'RE ALWAYS HERE TO HELP

30-Day Money-Back Guarantee

If you’re not totally satisfied with your Suddenlink Business plan and products, tell us within 30 days and we’ll give you your money back.

24/7 Technical Support

Give us a call literally anytime, day or night, and our technical support teams will help you solve issues to keep your business going.

No Annual Contracts

We stay flexible so you can stay flexible - that’s why we don’t have annual contracts or early termination penalties.

DISCOVER PRODUCTS AND SERVICES TO HELP YOUR BUSINESS SUCCEED

Business Internet

Get connected with high-speed Internet built for business. Choose from a variety of speeds to fit your needs.

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Suddenlink Phone

Caller ID, call waiting and call forwarding — get all that and more with Suddenlink Business top-notch phone packages.

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Optimum Mobile

Optimum Mobile keeps you connected on the network leading the competition in 5G. Get the benefits of a big carrier without the big carrier price.

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Business TV

Get all of the TV services your business needs, with the variety your guests are looking for.

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Disclaimers

Does your service plan offer dedicated and remote IT support?

Suddenlink Business service plan is a promise to support your business with on-demand IT support from a professional team. Whether supplementing an IT department altogether, or strengthening your existing IT team, Suddenlink Business's service plan offers you the support you need to get up and running – and stay that way. This empowers your business to spend less time managing IT and more time maximizing it. State-of-the-art technology support turns large capital expenditures into affordable monthly operating expenses and allows you to focus IT resources on projects that can build your business. Other benefits include securely connecting employees and resources through the help of remote IT, and keeping devices connected and running smoothly with the help of Business Premier Technical Support. A robust support system for your business.


What does a team of professional IT experts protect?

You rely on Suddenlink Business for everything from high speed internet to scalable phone services and more. Our technology experts provide support for every service Suddenlink offers. It started with Business Internet, empowering your team to stay connected with fast, secure internet services. Our dedicated experts handle the design, implementation, and maintenance, all easily deployable within a private wireless network. If you have questions or need assistance, our remote IT support is available 24/7, 365 days a year to provide you with answers and troubleshoot your issues. With Business Premier Technical Support, your business is given access to immediate and professional help for setup, support, and education for almost all of your business’s connected devices. Whether you employ an IT department and are looking to add to its efforts, or need an external IT department, Suddenlink Business Service Plans are an unmatched option.