Billing and Tax Forms
Login to My Account. Click on the ‘My Bill’ link on the top right navigation menu. Under ‘Additional Options’ select the ‘View Statements’ link.
Once on the My Bill page, you can click the View Statements link to view a list of recent statements. Choose the statement you wish to view.
If you need a W-9 form, you can download one by clicking here.
No special hardware or software is required to use My Account. You will only need Internet access and a Web browser on your computer. Please note that some older browsers use old encryption standards. For the highest level of security available, we suggest you use an up-to-date, modern browser.
Click here to download the WiFi @ Work User Guide
- We know how important security and privacy are to your business. You can rest easy knowing that your remote session is completely secure. Our agents connect to your device using a fully encrypted connection only when you request it and you can end the session at any time. You’ll be able to see exactly what the technician is doing and if you wish to end the session, it’s as simple as clicking the close button.
- If you are using your own personal WIFI router you should be able to, but you would need to consult with the instructions or with the router manufacturer to be able to do that. If you are using a Suddenlink provided modem//router combination the password is permanent and the password can’t be changed. Although some models we use may allow you to log in and temporarily change the password inside the user interface, any loss in power or reset of the device will cause it to restore it back to its default settings and password.