Billing and Tax Forms
How To Apply for Contract Buyout Billing and Tax Forms
RECEIVING YOUR BUYOUT CREDIT IS EASY:
Install Suddenlink Business High Speed Internet + Business Class Phone
Complete the Contract Buyout Form: Click to download
Send an email to [email protected] with:
A) The completed Contract Buyout Form
B) A copy of the final bill from your previous provider showing early termination fees
Once Suddenlink has verified your eligibility, credit will be applied to your account after 90 days of consecutive service that is equal to the early termination fee charged by your previous provider.
Customer must subscribe to Internet and Phone and maintain all applicable services through promotional period to receive the stated price. Contract Buyout Offer: Contract allowance offer for new business customers and current customers purchasing new services and applies to actual termination fees up to $1,500 charged by previous Internet, phone, or video service provider. Actual amount will be calculated by early termination fee reimbursement calculator. Customer must submit final bill showing company name and termination fee. Allow 6–8 weeks for processing. Other restrictions apply. Pricing, terms and offerings subject to change and discontinuance without notice. For system requirements or limitations, offer details, restrictions, terms and conditions, see suddenlinkbusiness.com. All trademarks and service marks are the property of their respective owners. Suddenlink is a registered trademark of Suddenlink Communications, a subsidiary of Altice USA, Inc. © 2021 Suddenlink Communications. Altice USA is located at 1 Court Square West, Long Island City, NY 11101.
Mississippi (MS) Exemption Form Billing and Tax Forms
Mississippi does not issue sales tax exemption certificates. Not all religious or charitable organizations are exempt. The Department of Revenue does provide an organization that is specifically exempt under Mississippi law with a letter (upon their request) to provide to vendors verifying the organization’s tax exempt status. Vendors making sales to exempt organizations should request a copy of that document and keep it on file.
How do I troubleshoot my services online? Tech Support
Login to My Account. On the Overview tab, under the My Services section, you will find a link that reads: "Troubleshoot a problem."Click there to begin using the troubleshooting tool. First, choose what services you are having problems with.
Click ‘Next’. The troubleshooting tool will look for the equipment associated with the service you chose. If the equipment is identified, you will see a screen with the status of your service. Follow the troubleshooting prompts accordingly.
If your equipment was not identified, you will have to close the troubleshooting tool and call 1-855-270-5527 to speak with a technical support agent or click here to chat with an agent now.
What does it mean when the modem is in bridge mode? Tech Support
Bridged mode means that the modem links two networks together by demodulating the signals from the coax cable and converting them to Ethernet. All the data passes through the modem in both directions freely based on the Layer 2 headers. The equipment connected becomes part of the larger WAN.
How do I grant secondary users additional permissions in My Account? Billing and Tax Forms
The primary user can update permissions on each individual profile by clicking the ‘edit’ icon next to the user name on the My Profile page. OR, the primary user can click on the My Users page, and grant permissions to multiple users at one time.
Public Utility Fee Billing and Tax Forms
The Public Utilities Commission (PUC) or Public Service Commission (PSC) is a state regulatory agency whose responsibilities include oversight of the telecommunications industry for their area. This fee supports the operations of the PUC or PSC.
Business Internet User Guide User Guides & Tutorials
Click here to download the Business Internet User Guide
Virginia (VA) Exemption Form Billing and Tax Forms
Visit the state website to download or request a copy of the correct exemption form based on your organization.
How do I view my upcoming appointments in My Account online? Tech Support
Login to My Account. On the right hand side you will see a section labeled “Upcoming Appointments”. If you have an appointment scheduled, you will see the details displayed there. You can also click on the “Where’s My Tech” link below the appointment details to check on the status of your technician.
What does it mean when they say the modem is in Router mode? Tech Support
This type of modem connects the two networks by demodulating the signals from the coax cable and converting them to Ethernet. However, this modem adds a built-in Router that keeps the two networks separate and allows them to talk to each other based on the Layer 3 headers in the data.