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FREQUENTLY ASKED QUESTIONS

This section contains answers to frequently asked questions about Suddenlink Business billing, products and technical support.

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User Guides & Tutorials

  • Business Hosted Voice Tutorial Video User Guides & Tutorials

  • WiFi @ Work User Guide User Guides & Tutorials

    Click here to download the WiFi @ Work User Guide

  • Business Hosted Voice Quick Reference Guide User Guides & Tutorials

    Click here to download the Business Hosted Voice Quick Reference Guide

  • Business Hosted Voice User Guide User Guides & Tutorials

    Click here to download the Business Hosted Voice user guide

  • Business Phone User Guide User Guides & Tutorials

    Click here to download the Business Phone User Guide

  • Business Internet User Guide User Guides & Tutorials

    Click here to download the Business Internet User Guide

  • What is My Account for Suddenlink Business? User Guides & Tutorials

    ‘My Account’ is the online portal for Suddenlink Business. With My Account, you can access your bill, check your balance and make payments, register for EZ-Pay, view current services, check email and so much more.

  • How do I get Premium Tech Support when I need it? User Guides & Tutorials

    Our agents are standing by 24 hours a day, 7 days a week, 365 days a year to assist. When you need help simply call 1-800-490-9604.

  • How do I chat with an agent online? User Guides & Tutorials

    Go to our contact sales or contact support page to chat with an agent right now.

    To begin the chat, choose the nature of your chat inquiry: sales inquiry, technical support, or billing support. Then fill in your information, add a message for the agent, and click ‘Chat with us’ in the bottom right hand corner.

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