FREQUENTLY ASKED QUESTIONS

This section contains answers to frequently asked questions about Suddenlink Business billing, products and technical support.

Connect with an expert

855-270-5527
Chat with Representative
Back to All FAQs

User Guides & Tutorials

  • Business Hosted Voice Tutorial Video

  • WiFi @ Work User Guide

    Click here to download the WiFi @ Work User Guide

  • Business Hosted Voice Quick Reference Guide

    Click here to download the Business Hosted Voice Quick Reference Guide

  • Business Hosted Voice User Guide

    Click here to download the Business Hosted Voice user guide

  • Business Phone User Guide

    Click here to download the Business Phone User Guide

  • Business Internet User Guide

    Click here to download the Business Internet User Guide

  • What is My Account for Suddenlink Business?

    ‘My Account’ is the online portal for Suddenlink Business. With My Account, you can access your bill, check your balance and make payments, register for EZ-Pay, view current services, check email and so much more.

  • How do I get Premium Tech Support when I need it?

    Our agents are standing by 24 hours a day, 7 days a week, 365 days a year to assist. When you need help simply call 1-800-490-9604.

  • How do I chat with an agent online?

    Go to our contact sales or contact support page to chat with an agent right now.

    To begin the chat, choose the nature of your chat inquiry: sales inquiry, technical support, or billing support. Then fill in your information, add a message for the agent, and click ‘Chat with us’ in the bottom right hand corner.