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FREQUENTLY ASKED QUESTIONS

This section contains answers to frequently asked questions about Suddenlink Business billing, products and technical support.

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Why does my wireless connection seem to slow down in the evening?

When you connect to the wireless provided by the property, you connect to a single access point that may be used by your neighbors around you. This can cause some slower than usual speeds at peak times such as in the evening, or late night. This is nothing to be concerned about, because this is normal. Using a hardwired connection to the Ethernet port can prevent internet slowdowns during peak hours.

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