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FREQUENTLY ASKED QUESTIONS

This section contains answers to frequently asked questions about Suddenlink Business billing, products and technical support.

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What does it mean when they say the modem is in Router mode?

This type of modem connects the two networks by demodulating the signals from the coax cable and converting them to Ethernet. However, this modem adds a built-in Router that keeps the two networks separate and allows them to talk to each other based on the Layer 3 headers in the data.

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