Standard Service Pricing

Pricing effective 2/25/2021

CategoryProduct StandardPricing
Data Per Month
Gigabit MarketsBusiness Internet 100 with Security1,26$104.90
 Business Internet 300 with Security1,27$154.90
 Business Internet 500 with Security1,28$219.90
 Business 1 Gig Internet with Security1,29$419.90
400 Mbps Internet MarketsBusiness Internet 50 with Security1,30$94.90
 Business Internet 100 with Security1,26$104.90
 Business Internet 200 with Security1,31$154.90
 Business Internet 400 with Security1,32$219.90
Non Gigabit MarketsBusiness Internet 50 with Security1,30$104.90
 Business Internet 100 with Security1,26$154.90
 Business Internet 150 with Security1,33$219.90
Internet Service MarketsBusiness Internet 134$66.95
 Business Internet 335$74.95
 Business Internet 636$79.95
 Business Internet 1537$89.95
 Business Internet 2038$139.95
 Business Internet 30 with Security1,2,39$149.90
 Business Internet 50 with Security1,2,41$214.90
All MarketsSecure Internet1,25$9.95
 Static IP (1 unit)$15.00
 Static IP (3 or more; per unit price)$10.00
 Wired/Wireless Modem Rental Fee (applicable for all new modems)$11.99
 Network Access Surcharge$3.50
Voice Services2 Per Month
Unlimited Phone Line with data or video serviceUnlimited Phone Line3$34.95
Unlimited Phone Line (Additional) with data or video serviceUnlimited Phone Line3$31.95
Unlimited Phone Line with no data or video serviceUnlimited Phone Line3$49.95
 Federal Subscriber Line$5.25 (per line)
Toll FreeMonthly Service23$9.95
Business Hosted Voice
Basic Seat
5
Basic Seat4$24.95
Business Hosted Voice
Business Seat
5
Business Seat4$34.95
Business Hosted Voice Equipment and Service OptionsGXP 2140 IP Telephone Set$4.00
 GXP 2170 Telephone Set$6.00
 GXP 2200 Extension Module$5.00
 Polycom SoundStation IP 6000
Conference Phone
$20.00
 Polycom Expansion Microphones$10.00
 Cisco SPA122 ATA$3.00
 Grandstream DP720 DECT Handset$4.00
 Grandstream DP750 DECT Base Station$4.00
 Auto Attendant (First included, additional $20)$20.00
 HPBX Virtual Number$12.95
 Directory Listing$10.00
 Installation Charge6$60 per seat
Video Per Month
 Suddenlink Basic (Business)7$45.95
 Suddenlink Business Choice8$58.99
 Suddenlink Business Value$98.90
 Suddenlink Business Preferred9$118.85
 Suddenlink Entertainment Basic7, 10$45.99
 Suddenlink Entertainment Value10$84.99
 Suddenlink Entertainment Preferred10, 11$94.99
 Latino Tier$10.00
 HD Sports Tier Plus$10.00
 Digital Sports PackageCall for Rates
 Fox SportsCall for Rates
 DVR Service24$6.00
Music Services Per Month
 Stingray Music12$34.95
Multiple Video Outlets  
 Outlets 1 - 1014Included
 Outlets 11 - 2014$20.00
 Outlets 21 - 3014$30.00
 Outlets 31 - 4014$40.00
 41+ outlets (for each additional 10 outlets)14$10.00 addt'l
Equipment and
Add-on Services
 Per Month
 Cable Card$2.50
 HD-DTA13$5.00
 HD Receiver$11.00
 LTE Wireless Failover42$49.95
Monthly Fees Applicable to All TV Packages Per Month
 Broadcast Transmission Surcharge$16.72
Premium Technical Support2 Per Month
 Business Premier Protection & Support15$36.99
 Business Premier Technical Support15$29.99
PRO WiFi16 Per Month
 PRO WiFi Standard Package (includes one Access Point and Switch)$39.99
 PRO WiFi Additional Access Point$39.99
 PRO WiFi Installation per Access Point17$59.99 (one time fee)
 PRO WiFi Content Filtering$10.00
Installation, Services & Other Charges Per Transaction
 Restore Service Fees (1 or 2 products)40$10.00
 Restore Service Fees (3 products)40$15.00
 Late Payment Fees18$2 - $10
 Payment Processing Fees$10.00
 Returned Check Fee19$20 - $30
 Service Call/Missed Appointment Fee$60.00
 Change of Service Fees20Varies
 Hourly Service Charge$59.95
 DisconnectNo charge
 Installation21$99.99
 Additional Outlet6$60.00
Unreturned Equipment Fees Per Transaction
 Standard Digital Receiver$185.00
 High Definition (HD) Receiver$185.00
 HD/DVR Receiver$345.00
 Remote Control$5.00
 Cable Card$100.00
 DOCSIS Modem$100.00
 MTA - Phone Modem$100.00
 Wireless Modem$100.00
 Wireless Router$80.00
 Ubee 1326 Gateway2$130.00
 Ubee 1322 Gateway2$110.00
 Ubee 1319 Gateway2$80.00
 HD DigitalLink$50.00
 Misc BHV Equipment$100.00
 Polycom Soundstation Microphone Ext$300.00

1Security: Use of Business Internet Security products and services does not guarantee that your business is immune to all future cyber-attacks or unauthorized third party access to your systems. In order to receive the full protection, Static IP customers must change their DNS server.
2May not be available in all areas
3Service includes key features such as unlimited long distance, caller ID, 3-way calling, call return, call waiting and call waiting ID
4Business Hosted Voice includes all key features from Unlimited Voice plus 40 other features and unlimited long distance.
5Minimum contract is 2 years with a minimum seat requirement of 3.
6Includes wall fish if required.
7Not available for sale in Bishop CA, Winnfield LA, Hearne TX, Lowry Crossing TX & Lucas TX, or Ozark AR.
8Includes Basic, Local & National News, Family & General Entertainment; NO SPORTS; Only available in encrypted markets.
9Includes Commercial Digital Tier
10Available to bars and restaurants only
11Includes Bars and Restaurants Digital Tier
12Stingray Music® can be purchased separately. Requires a digital cable box, HD digital cable box or a Cable CARD for each TV. Subscribers may be responsible for obtaining and payment of additional music licensing or copyright fees for any music contained in the Stingray Music® channels and other programming channels.
13No DVR functionality.
14Not a per outlet fee.
15Product not available in CA.
16Not available to FTTH subscribers.
17Each access point carries an installation charge of $59.99.
18Rate varies by state. Applies 2 days after due date on all bills.
19Rate varies by region.
20The fee varies depending on work being completed.
21Rate for month to month customers.
22Applies if truck roll required for existing customers.
23Includes 250 minutes of toll free. Additional minutes added in blocks of 250 Minutes.
24Must order HD Receiver as well.
25Not available for data modems with less than 25Mbps download speeds.
26Business Internet 100 has download speeds up to 100 Mbps and upload speeds up to 10 Mbps.
27Business Internet 300 has download speeds up to 300 Mbps and upload speeds up to 30 Mbps.
28Business Internet 500 has download speeds up to 500 Mbps and upload speeds up to 50 Mbps.
29Business 1 Gig internet has download speeds up to 940 Mbps and upload speeds up to 50 Mbps.
30Business Internet 50 has download speeds up to 50 Mbps and upload speeds up to 8 Mbps.
31Business Internet 200 has download speeds up to 200 Mbps and upload speeds up to 20 Mbps.
32Business Internet 400 has download speeds up to 400 Mbps and upload speeds up to 20 Mbps.
33Business Internet 150 has download speeds up to 150 Mbps and upload speeds up to 10 Mbps.
34Business Internet 1 has download speeds up to 1 Mbps and upload speeds up to 384 Kbps.
35Business Internet 3 has download speeds up to 3 Mbps and upload speeds up to 512 Kbps.
36Business Internet 6 has download speeds up to 6 Mbps and upload speeds up to 768 Kbps.
37Business Internet 15 has download speeds up to 15 Mbps and upload speeds up to 2 Mbps.
38Business Internet 20 has download speeds up to 20 Mbps and upload speeds up to 2 Mbps.
39Business Internet 30 has download speeds up to 30 Mbps and upload speeds up to 2 Mbps
40Applies when turning on service or restoring levels of service that were previously disconnected or downgraded.
41Business Internet 50 has download speeds up to 50 Mbps and upload speeds up to 5 Mbps.
42LTE Failover is for backup connection only when the primary internet service is down.

 

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