• Why Suddenlink
  • Blog
  • Suddenlink Residential
  • Media
  • Sign In
855-270-5527
  • Products
    • Managed Services
    • Internet
    • Mobile
    • Voice
    • TV
  • Solutions
  • Enterprise
  • Support
    • My Account
    • Pay My Bill
    • FAQs
    • Contact Support
Shop Now

FREQUENTLY ASKED QUESTIONS

This section contains answers to frequently asked questions about Suddenlink Business billing, products and technical support.

Connect with an expert

855-270-5527
Chat with Representative
Back to All FAQs
How To Apply for Contract Buyout

RECEIVING YOUR BUYOUT CREDIT IS EASY:

  1. Install Suddenlink Business High Speed Internet + Business Class Phone

  2. Complete the Contract Buyout Form: Click to download

  3. Send an email to [email protected] with:

     
    1. A) The completed Contract Buyout Form

    2. B) A copy of the final bill from your previous provider showing early termination fees 

Once Suddenlink has verified your eligibility, credit will be applied to your account after 90 days of consecutive service that is equal to the early termination fee charged by your previous provider.

Customer must subscribe to Internet and Phone and maintain all applicable services through promotional period to receive the stated price. Contract Buyout Offer: Available only to new qualifying customers who have not subscribed to Suddenlink services within the previous 30 days and have no outstanding obligations to Suddenlink. Customers must provide a copy of their statement indicating the early termination fee, in the same name and at the same address, in order to qualify for the one-time buyout credit. Forms must be received within 60 days of installation of the Suddenlink data and phone. *Credit amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. Final bill for services rendered by competition does not quality for buyout credit under this program. Credit will be applied to account at the end of 90 days of services if eligibility of both phone and data services are active and account is in good standing. Price excludes taxes, fees and surcharges. Three-year contract required and subject to early termination fees. Offer subject to change. Other restrictions apply. © 2016 Suddenlink Communications.

855-270-5527
Pricing, terms and offers subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. All services not available in all area.
© CSC Holdings, LLC. All rights reserved.
  • Company
    • Why Suddenlink
    • About Altice USA
    • Altice Business
    • Partners
    • Careers
    • Terms & Conditions
    • Privacy Policy
  • Shop
    • Internet
    • Mobile
    • Voice
    • TV
    • Service Plans
    • Standard Pricing
  • Solutions
    • Professional Services
    • Healthcare
    • Retail
    • Hospitality
    • Public Sector
  • Enterprise
    • Carrier
    • Transport
    • Security
  • Help & Support
    • My Account
    • Pay Bill
    • FAQs
    • Contact Support

Call 855-270-5527 and find out why more businesses are choosing Suddenlink Business, or click "Contact Sales" to send us a message.

Contact Sales

GET OUR BEST DEALS

Leave your information below and we'll contact you.