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FREQUENTLY ASKED QUESTIONS

This section contains answers to frequently asked questions about Suddenlink Business billing, products and technical support.

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Business Rewards Program Rules

For Business customers only.  The referring customers will receive a service credit of $100.00 for each referred customer who subscribes to a minimum of $50.00 in: Basic TV, High-speed Internet, or Phone.

Referrals must be submitted before the new order is placed. New customers must be in good standing from the date of referral through sixty

(60) days after the date of installation of the new customer, with current service balances paid in full; service credit(s) will be applied thereafter and may take up to 3-4 weeks to appear on the billing statement. Credits have no cash value and will not be refunded. Offer applicable to business customers located in Suddenlink serviceable areas only. Limit of 5 service credits awarded for new customer referrals, per referring account holders, per calendar year. Apartment managers, building managers, leasing representatives and other property management agents at Suddenlink-served properties are ineligible with respect to prospective customers from their respective properties (or similar connections). Suddenlink employees are not eligible. Customers cannot refer themselves. The terms of this program may be changed at any time without notice. Other restrictions may apply.

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