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  • Business Voice
  • Business Hosted Voice
  • Business Trunking

SUDDENLINK BUSINESS HOSTED VOICE

The only business VoIP phone service you’ll ever need

HOSTED VOIP MADE ESSENTIAL

Business Hosted Voice equips your office with all the hardware and software you need - with the service itself hosted entirely in the cloud. Unlimited nationwide calling comes standard, as well as advanced features like a fully customizable Interactive Voice Response (IVR) menu that can direct calls to specific phone extensions. Of course, everything is monitored and maintained by us so you can focus on running your business.
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CLOUD MANAGED SO YOU DON'T HAVE TO

Cloud-based means no complex on-site systems and managing your entire phone system from our convenient online portal. Easily add and remove extensions or change call-routing rules with just a few clicks. Calls themselves are virtualized and allow for seamless transfer between devices using our desktop soft-phone client or smartphone app. 

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THE FEATURES YOUR BUSINESS NEEDS

Unlimited nationwide calling is just the start, Business Hosted Voice includes over 30 powerful features, ensuring flexibility to meet even the most demanding telephony needs.

 

With VIP Ringing, you can easily designate up to 32 telephone numbers to ring with a second, distinct ring tone.

 

Conference Calling allows you to you can effortlessly add one participant at a time and remove callers when necessary.

 

Use Call Park to place a call on hold, go to another one of your devices, and continue the call from there.

 

We truly have all the business calling features you need to grow your company.

Features List

BUSINESS HOSTED VOICE FEATURES LIST

3-way Calling (SIP phones)
Add a third party to your conversation.

Anonymous Call Blocking
Block incoming callers who do not show their Caller ID information.

Busy Lamp Field
Displays other extensions status.

Call Hold
Retain an existing call while accepting or originating another call.

Call Detail Records
View and download all incoming and outgoing calls made to and from your phone.

Call Forwarding
Forwards all your calls to an alternative number selected, without ringing your telephone first.

Call Pick Up - Group and Directed
Answer a call at your telephone for another extension in your call pickup group. Directed call pickup lets you pick up a call for a specific extension even if that

Call Pull
Allows a user transfer or "pick up" an ongoing call to another phone belonging to the same user, with continuing media.

Call Trace
Initiates a trace of the last call you received.

Call Transfer
Transfer both made and received calls.

Call Waiting
Alerts you with a special tone when someone else is calling you while you are already on the line and lets you switch between calls.

Caller ID Name and Number
Displays the name and telephone number of the incoming caller, provided they are not blocking that information.

Company Directory
Lists internal corporate contacts.

Conferencing – Ad Hoc
Initiate a conference call adding each participant one at a time.

Distinctive Ringing
Designate phone numbers to ring with a distinctive ring tone.

Do Not Disturb
Ensures that all calls made to a phone number are rejected.

Enhanced 911
Enables emergency operators to automatically know the telephone number and address of the dialing party.

HD Voice
Provides sharper sound quality, increased clarity, and less background noise.

Manager/Assistant
Automatically forwards calls to your assistant.

Music on Hold
Music for callers on hold.

Originating Identity Presentation and Restriction
Specify whether or not you receive information on caller ID.

Outgoing Call Barring
Block destinations so calls cannot be made to them.

Paging - Intercom
Dial a code assigned to another phone and immediately connect to the other phone without ringing.

Paging - Overhead Paging Access
Broadcast real time audio to all connected speakers.

Personal Directory
Search, add, delete, edit, calls or send email to personal contacts.

Personal Speed Dial
Set up to 10 telephone numbers and dial with just one number.

Private Outbound Calling (Anonymous Calling)
Hide your name and number on all calls you make. 

Remote Access to Call Forward
Remote access to set call forwarding using a PIN.

Selective Call Rejection
Define criteria that causes certain incoming calls to be blocked.

Single Number Reach
Choose which phones will ring when calls come for the selected numbers.  Decide if ring should be simultaneous or sequential and set time intervals.

Unlimited Calling
Call for as long as you want to as many people as you want within the U.S.

Voicemail Box
Retrieve messages left on your voicemail box using a password.

Voicemail Waiting Indicator
Indicates a voicemail message is waiting.

FEATURES TO KEEP CUSTOMERS CALLING AND EMPLOYEES CONNECTED

  1. Seamless Calling
    • Unlimited Calling
    • Call Trace
    • Call Waiting
    • Three-way calling
    • Private Outbound Calling
    • HD Calling
  2. Smart Calling
    • Call Forwarding on Busy or No Answer
    • Voicemail Waiting Indicator
    • Password-Protected Voicemail Box
    • Time-of-Day Forwarding
    • Selective Call Forwarding
    • Business Continuity Forwarding
  3. Selective Calling
    • Do Not Disturb
    • Selective Call Rejection
    • Single Number Reach
    • VIP Ringing
    • Block Unwanted Callers
    • Find Me

WE'RE ALWAYS HERE TO HELP

30-Day Money-Back Guarantee

If you’re not totally satisfied with your Suddenlink Business plan and products, tell us within 30 days and we’ll give you your money back.

24/7 Technical Support

Give us a call literally anytime, day or night, and our technical support teams will help you solve issues to keep your business going.

No Annual Contracts

We stay flexible so you can stay flexible - that’s why we don’t have annual contracts or early termination penalties.

DISCOVER PRODUCTS AND SERVICES TO HELP YOUR BUSINESS SUCCEED

Secure Internet

Get connected and protected with high-speed Internet built for business. Choose from a variety of speeds to fit your needs.

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Altice Mobile

Altice mobile will get you connected and keep you connected with unlimited data, talk and text, and 99% nationwide coverage — exclusive for Suddenlink Business customers.

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Business TV

Get all of the TV services your business needs, with the variety your guests are looking for.

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Service Plans

Need technical support? We’ve got you covered with the service plans for all your devices and systems that run your business.

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ENTERPRISE SOLUTIONS

LET’S SHAPE TOMORROW, TOGETHER

Our solutions will help guide you through complex IT agendas, and stay confidently connected.
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Connect with an expert

1-877-544-4872

Details

What’s the best small business VOIP provider?

Empower your business with the best small business VOIP provider you need to transform the way you work. End-to-end voice management starts here – but where you take it is up to you. Stay connected with one complete turnkey voice package, enabling you to minimize costs, reduce technical complexity and gain the flexibility you need to keep your business moving. With Suddenlink Business Hosted Voice, you’ll get advanced IP phones at no additional charge, unlimited calling plans and important features to help you easily manage all your business calls. Stay connected and keep costs down with a complete cloud-based phone solution. Pricing starts at as little as $24.99 - $34.99 per month, per line. Our business voice benefits used to empower your business phone can’t be matched. With easy-to-use features such as single number reach and remote office, you can stay connected to your employees. Work smarter, not harder. Work directly with Suddenlink Business to address issues – without dealing with extra layers.


Get all the features and benefits you need in a VOIP provider.

Lock in easy business phone management. Our pricing includes business phone and business voice installation, management, 24/7 monitoring and maintenance. Advance IP phones are included, plus unlimited calling plans – how’s that for minimizing costs? With quick software upgrades you’ll be able to scale your phone service as your business grows, letting your business phone plan adapt on a dime. Make calls from your laptop just about anywhere. That’s true mobility! Get all of this with your business phone plan and more. Extras include: 3-way calling, anonymous call blocking, busy lamp field (displays other extensions’ status), call hold, call detail records (view and download all incoming and outgoing calls made to and from your phone), call forwarding and call pickup. Your business phone also comes with call pull (allowing users to transfer or pick up an ongoing call to another phone belonging to the same user, without continuing media), call trace, call transfer and call waiting.

855-270-5527
Pricing, terms and offers subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. All services not available in all area.
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